Recruiting manages your own company’s team members. It does not manage broker partners. Broker partners live in Wholesale CRM.
Who uses it
Recruiting is for the people who hire, onboard and license your own staff, whether that is a dedicated recruiting team, an operations lead, or a branch manager filling their own roster. If the person you are working with is going to work for your company, this is the workspace. If they work for a broker company that sends you business, they belong in Wholesale CRM instead.What is in the workspace
- Dashboard shows counts for Active Applications, Active Onboarding, NMLS Transfers and Background Checks, including a background check completion rate, along with how many applicants have been screened and how many are still in review. It also lists recent hires with their onboarding progress, and recent applications with a priority flag and the latest note on each one.
- Pipelines covers Recruiting, Applicants, Onboarding and Rejected Applicants, the stages a candidate moves through from first contact to becoming an active team member, or to being turned down.
- Active Team lists All Members, Branches, Loan Officers and Support Staff, plus Team Reports. Team Reports can be grouped by dimensions including Licensed States, which is why questions about where your own staff are licensed belong here.
- Communication holds Email Templates.
- Automations holds Workflows for onboarding.
- Payroll covers Commission Requests and Reports.
- Tasks and the Documents Vault sit below that.
How it relates to the other workspaces
Leaf360 Mortgage CRM is where loan officers work leads and loans directly with borrowers. Wholesale CRM is where broker companies and the loan officers and support staff who work for them are tracked. Recruiting sits apart from both: everything in it is about your own company’s people, from the day you first talk to a candidate to the day their license is on file. A team member record in Recruiting carries their licensed states and licensing detail, which is why annual licensing and compliance questions about your own staff are answered here and not in one of the other two workspaces.Detailed guides for Recruiting are in progress. This page will be replaced by a full set of screen by screen guides, in the same style as the Leaf360 Mortgage CRM section.

