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Your loan officer invited you to their portal. Here’s how to get in, and what you’ll find once you do.
Are you the loan officer sending this invite? Borrower Portal on the Credit Watch opens Invite to Borrower Portal, which takes a first name, last name, email and phone, then hands you the invite link to copy.

Getting in

You can’t reach the portal from a generic address. You need the personal link from your invitation email, or the portal address your loan officer’s company gave you. Opening it without that link shows a message asking you to use the one from your invite. Your invitation email includes a link to set up your account. Opening it greets you by name and asks you to choose a password. Once that’s done, you may be asked to set up two-factor authentication, either with an authenticator app or a code sent to you, for extra protection on future sign-ins. After your account is set up, you sign in with your email and password from the same link or address, with your two-factor code if you turned it on.

Credit monitoring

Once you’re signed in, credit monitoring is what’s in here. The score and report come from a credit service that verifies your identity first. Nobody at Leaf360 or at your loan officer’s office is calculating it. To turn it on, pick the type of credit check you want and whether it runs once or stays current. Then you’ll verify your identity in a short form. You don’t have to go hunting through your email for a link, it all happens right there on the screen. Once you’re verified, you’ll see:
  • Your credit score and your full report
  • The main factors affecting your score
  • A breakdown of your debts
  • A simulator for trying out how different moves might change your score
  • Any alerts about changes to your credit All of it’s your own information, shown to you.
Your loan officer uses this the way they’d use any credit information you give them, to find you the right loan and catch anything early. This screen is yours. It shows your own credit back to you, and there’s no setting on it for sharing it anywhere else.

Updating your details

If your contact information changes, or you want to change your password outside of signing in again, reach out to your loan officer directly. They can help from their side.
Last modified on September 5, 2026