Starting a conversation
When you first open it, you’ll see a handful of example prompts to get you going — things like asking which of your lenders will do a DSCR loan at a given FICO and property type, or comparing turn times across your connected lenders for a loan you need closed fast. Typing your own question works the same way. Ask about a scenario the way you’d ask a colleague: the loan type, the borrower’s numbers, and what’s unusual about the file. All Lenders in the header takes you to TPO Marketplace to browse lenders directly instead of asking LIA.Talking instead of typing
Click the microphone icon to switch to voice mode: LIA speaks its answer back and listens for yours, with Mute and End controls while it’s live. Voice mode is a real live conversation, not a recording, so treat it the same as typing — verify anything specific before you act on it.Your conversation history
On the left, you’ll find a list of your past conversations, grouped by when you last used them, with a search box to find one by title. Conversations save on their own — there’s no separate save step. Open one from the list to pick up where you left off. Delete removes a conversation and everything in it for good.Rating an answer
Each answer from LIA carries a star rating you can set. Rating it sends feedback to Leaf360 about whether that response was useful — it doesn’t change what LIA tells you or anyone else going forward.Common problems
LIA says none of my lenders take this scenario
LIA says none of my lenders take this scenario
LIA only knows what it can find in the guideline documents and fields attached to lenders you’re connected to. If you think a lender you work with should take it, check that their guideline documents are up to date, or ask them directly.
Voice mode will not connect
Voice mode will not connect
Voice mode needs a working microphone and a stable connection. If it won’t connect, switch back to typing your question instead.
I cannot find an old conversation
I cannot find an old conversation
Use the search box above the conversation list. It matches the conversation’s title, not the full text of every message.

